Sunday, August 29, 2010

Hear What Our Customers Have to Say About RemodelerPro

We keep telling you how great RemodelerPro is, but maybe it is time that you heard it from a few of our previous customers.

"RemodelerPro has completely changed the way I do business! I am from Canada and we have a much longer winter and a short and frantic building season. Their scheduling software has made managing multiple projects and tight deadlines during the hectic summer months easy and efficient. All I need to do is glance at my scheduling calendar and I can see the status of every job. I am more organized now, and can take on more work. I have increased my income by 23%-- RemodelerPro pays for itself (and then some)."

"This is my first website and I can’t believe how easy it was to set up. Within a couple of hours, I was online with a professional looking site. I uploaded photos of some of my past jobs and information about my remodeling services. Now, new clients can learn about my services 24-7."

"Using RemodelerPro has tripled the number of referrals I was getting before I switched to this system. My clients love being able to send photos of their project to their friends and family, paying for services online, and tracking the progress of their remodel with the calendar. They feel secure and confident in my work thanks to RemodelerPro."

"I love having my own online store! I checked out a lot of different software programs before going with RemodelerPro, and no other program offers anything like this. Not only can I manage every aspect of every project, but I have been able to increase my sales and margin by selling plumbing and lighting fixtures directly to my clients. Now, I am looking into adding tile and granite. By using RemodelerPro, I am making extra money on sales that would have gone to someone else."
All of these delighted clients can't be wrong. Impress your customers and increase your profits by getting started with RemodelerPro today!

Thursday, August 19, 2010

Four Ways to Kill your Home Remodeling Business

1. Not Having a Website

The Pew Internet Research Center indicates that:

88% use a search engine to find information.

81% look for information about a product or service that they are thinking about buying.

47% Use an online networking site like Facebook.

31% Rate a product or service using an online rating service (like Yelp or Angie’s List).

So basically if your home remodeling or contracting business does not have a website your customers cannot find you. You do want new customers, right?

2. Being disorganized

Missing appointments, losing documents, and getting off schedule will cost you money and clients. That is why smart contractors and home remodelers keep everything together by using some type of project management or scheduling software designed especially for them. We recommend the RemodelerPro software for home remodelers (of course). But seriously, home remodelers have a lot of balls to juggle at one time and you really need something which can keep you on track.

3. Lack of Trust

Consumers are wary of contractors. We all know this. So basically, every customer interaction you have needs to instill trust in a potential customer. From your website, to your telephone conversations, to your behavior and interactions during the estimate-- you need to project confidence, professionalism, and competence.

You can do this on your own, of course. But RemodelerPro has something built right into the software which can help you—customer access to their project. Instead of just telling your customers that everything is going well and that you are on top of all of the details, they can see for themselves. All they need to do is log in through your website and they can view their project details. They will know in an instant whether their project is on time and on budget—and they best part, they can share photos with their friends!

4. Forgetting the Follow-Up

How many times have you let a potential lead slip through your fingers because you lost their contact information, forgot to call them or were simply too busy? With the RemodelerPro software for home remodelers, managing leads and contacts is fast and easy. Create sales letters to send to prospective customers, use your customer list to send newsletters, or send satisfaction surveys on completed projects.

Keep your home remodeling business alive and try the RemodelerPro software today!

Saturday, August 7, 2010

RemodelerPro FAQ

We get a lot of questions at RemodelerPro, so we thought we would post a couple of your frequently asked questions and hopefully give you a better idea of how RemodelerPro works (and why you need it).

Do I really need a website and can I really build my own site with RemodelerPro?

You really need a website. Think about it. When was the last time you looked at a phonebook? Do you even know where your phonebook is? One of the great things about the internet is that it is like one gigantic virtual phone book. When someone Google’s “Home Remodelers in Random Town, USA” your business will show up in the results. And what’s even better than showing up? Having a website for potential customers to learn more about your company.

We want to make it easy for you to reach new customers, and every version of RemodelerPro comes with a simple to use website building tool. With RemodelerPro you don’t need to worry about learning code or dealing with web designers. Simply upload your logo, write your content, upload project photos, and you are finished. It really is that simple.

I have several employees and work with a lot of subcontractors will this really make it easier to communicate with them?

RemodelerPro keeps all of your communication in one place and we make it easy to sort and manage your contacts. Easily upload important documents and communicate quickly with key players on each project. Scheduled appointments, additions or changes to the job calendar will generate automatic notification via email or text to everyone working on the job. This will save you a lot of time and keep scheduling errors to a minimum.

What happens if I don’t know how to do something or I can’t get something in RemodelerPro to work?

RemodelerPro comes with a lot useful help features. We have a User’s manual, we offer a couple hours or free training, webinars, technical support, and you can always call us. We want you to have a great experience using RemodelerPro and we are always here to help you solve any problem you might have.

What questions do you have about RemodelerPro?

Sunday, August 1, 2010

Make Email Marketing Easier with RemodelerPro

One of the great (but rarely mentioned) benefits of RemodelerPro is the ability to create email marketing campaigns right from your contact list. No importing/exporting contacts into MailChimp or Constant Contact, simply select a template/ or write your email and choose which group of contacts to communicate with and BOOM! You are done. It couldn’t be easier.

Here are a few tips to make your email marketing campaign a success.

1.Only contact those who have signed up to be on your list or have agreed to receive periodic emails from your company.
2.Consider what day/time you are sending your emails out. An informational email sent on a Sunday morning might be welcomed by someone pondering their next home improvement project over coffee, but that very same email could get deleted, without being read, on a busy Monday morning.
3.Plan an email schedule and stick to it. Perhaps you communicate with your list twice a month, maybe one email is about a promotion, and the other contains news and useful information.
4.Don’t make it all about you. Entertain, inform, and educate. You are an expert in your field; why not share some of that knowledge with potential customers?
5.If your email campaign doesn’t seem to be working try split A/B testing. Split A/B testing is when you split your list in half and one section of the list receives email A and the other portion of the list receives email B. Track responses to determine which email generates the most interest.

Sounds simple, right?

That is because RemodelerPro is all about making your job easier, and faster, and better.

Tuesday, July 20, 2010

Home Improvements are on the Rise and RemodelerPro can Help You Cash In

A recent article published by the Wall Street Journal indicates things may be looking up for the home remodeling industry. According to the article…

- Annual spending on remodeling is supposed to increase this year with nearly 5% growth over 2009.

- 2010 could be the first year of positive spending increases since 2006.

- 72% of affluent homeowners said they were planning on investing in home improvements for 2020.

- Homeowners are looking to upgrade their current properties because buying a new house is too expensive.

- Big budget renovation projects are out. Small affordable projects are in.

How can your home remodeling company cash in on this new business?

*Make sure you have a website where potential customers can find out about your services.

*Give new customers a reason to trust you by giving them access to all of the details of their project 24/7.

* Increase referrals by encouraging current customers to share progress photos of their remodeling project.

*Make additional revenue by supplying materials and fixtures to customers from your own online store.

And guess what? RemodelerPro can do all of this for you (and more). Try RemodelerPro and see for yourself.

Tuesday, July 13, 2010

Our Favorite Word is...FREE

Lately, we have been trying to avoid shameless self promotion but today we can’t help it.

We want to talk about free stuff, specifically, all of the free stuff available from RemodelerPro.

How about…

1. FREE demo! (Okay, okay, we know that all demos are “FREE”—but you should really try ours).

2. FREE trial! Make RemodelerPro your very own (for a limited time). Fiddle with numbers, create jobs, manage your schedule, track budgets, and a whole lot more—al l for FREE. We are so convinced that you will be hooked that we offer …

3. FREE Money! Well… not really free money, it is really your money that we will give back to you if you sign up for RemodelerPro and don’t like it. FREE money just sounds a lot more exciting than a money back guarantee (which is what we are really talking about here).

4. FREE Report! A top business expert spills all of his secrets of success for you, for FREE!

5. FREE Training! Private one-on-one phone training and a user manual to get you started. Plus webinars and other training opportunities to keep you going.

6. FREE Support! Email us. Call Us. We are always glad to help.

What are you waiting for? Try RemodelerPro today. It's FREE.

Tuesday, June 22, 2010

Testimonials Mean Business

You can say you offer a quality home remodeling service but smart clients want proof—that means asking current and previous clients for testimonials.

We know—it’s hard to ask. And it’s even harder to get your clients to actually write one. But testimonials are great selling tools on websites, blogs, print ads and direct mail pieces, and even Facebook.

Here are a few tips for getting quality testimonials.

1. Ask each client for “Feedback” after every successful remodeling project
The trick to this approach is not to use the word “testimonial”. The word “testimonial” implicitly implies that the client should heap praise upon you whereas “feedback” indicates that a fair and balanced response is appropriate. And while you secretly do hope that the client will heap praise on your remodeling business, you want them to feel comfortable enough to do so.

2. Make the “Feedback” process easy
 Send every client a survey or evaluation form via email after the completion of every job. Word the questions on the survey carefully so that, in a pinch, you can use the survey responses as brief testimonials. Be sure to include a few open ended questions where the client can write in responses.

A few Questions to ask:

• What was their house like before they used your remodeling services?

• What was it like working with you?

• What specific results did they get from their home remodel?

• How did you compare in price to other companies they contacted?

3. Send a “Thank You"
Mail your customers a thank you card for doing business with you. In the card, ask if they would mind providing you with feedback via any method (mail, email, phone) that would be convenient for them.

4. Follow-up by telephone.
 If your client has not responded to your survey or thank you letters, attempt to contact them by telephone. Ask for a few minutes to discuss their satisfaction with your home remodeling services. Take note of positive comments and use these in your testimonials.

5. If all else fails—offer incentives
If the above methods do not produce results, try offering incentives to customers who provide feedback. Incentives could involve discounts off future services, gift cards, or other inexpensive items. Remember, this is an incentive for their time not as payment for inflated or unmerited praise.

6. Ask if you can use it
Once you get positive feedback from a client make sure to ask for permission to use it as a testimonial.

RemodelerPro makes getting testimonials easy. Our simple to use survey feature allows you to connect with each client after every remodeling job.